Privacy

The Privacy Policy for our app.


Last Updated: April 27, 2024

BankStatement2Excel.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website BankStatement2Excel.com (the "Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

1. Information We Collect

Personal Information

We may collect personally identifiable information ("Personal Information") that you voluntarily provide to us when you:

  • Register for an account.
  • Use our Services.
  • Contact us for support.

Personal Information may include:

  • Contact Information: Name, email address, phone number.
  • Account Credentials: Username, password.
  • Financial Information: Bank statements, financial data uploaded for conversion.

Non-Personal Information

We may collect non-personally identifiable information ("Non-Personal Information") about you whenever you interact with the Services. Non-Personal Information may include:

  • Browser type and version.
  • Operating system.
  • IP address.
  • Access times.
  • Pages viewed directly before and after accessing the Services.
  • Other statistics.

2. How We Use Your Information

We use the information we collect in the following ways:

To Provide and Improve Services

  • Service Delivery: To process and convert your bank statements from PDF to CSV or Excel.
  • Customization: To personalize your experience and tailor our Services to your needs.
  • Improvement: To understand how our Services are used and to improve their functionality and performance.

Communication

  • Customer Support: To respond to your inquiries and provide support.
  • Updates: To send you updates about the Services, including new features and improvements.
  • Marketing: With your consent, to send you promotional materials and information about our Services.

Security

  • Protection: To protect against unauthorized access, alteration, disclosure, or destruction of your information.
  • Fraud Prevention: To detect and prevent fraud and other malicious activities.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your Personal Information to outside parties except in the following circumstances:

Service Providers

We may share your information with third-party service providers who assist us in operating our Services, conducting our business, or serving you, provided that those parties agree to keep this information confidential.

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We may share your information with your consent or at your direction.

4. Data Security

We implement a variety of security measures to maintain the safety of your Personal Information when you use our Services. These measures include:

  • Encryption: Using SSL/TLS encryption to protect data transmission.
  • Access Controls: Restricting access to your Personal Information to authorized personnel only.
  • Regular Monitoring: Conducting regular security audits and monitoring for vulnerabilities.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Data Retention

We retain your Personal Information only for as long as necessary to provide the Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

Access and Update

You can access and update your account information by logging into your account and modifying your profile settings.

Data Portability

You may request a copy of your Personal Information in a structured, machine-readable format.

Deletion

You can request the deletion of your Personal Information by contacting us. We will comply with such requests unless we are required to retain the information for legal reasons.

Opt-Out

You can opt out of receiving promotional emails by following the unsubscribe link in those emails or by contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our Services and improve your user experience.

Types of Cookies We Use

  • Essential Cookies: Necessary for the functioning of the Services.
  • Performance Cookies: Collect information about how you use the Services.
  • Functionality Cookies: Remember your preferences and settings.
  • Advertising Cookies: Deliver relevant advertisements to you.

Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Services.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that we have inadvertently received Personal Information from a child under 18, we will delete such information from our records.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using the Services, you consent to the transfer of your information to countries that may have different data protection laws than your own.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us.